"Just wanted to share the good news that - for the first time in 2+ years - I went to the gym last week. JV has helped me recover from BOTH spinal surgery & some knee problems. I've been doing yoga for a few months, but still wasn't able to do cardio of anykind. This weekend, I was on the elliptical for 25 minutes. As a former marathoner (and spinner, outdoor enthusiast, etc etc etc), this is BIG. MANY THANKS to the entire team at JV for helping me to get - little by little - back on track. Keep your fingers crossed for more of the same!"
M.B. – Boston, MA
"Your office actually listens to the objective of the patient and if they have a desire to be able to do MORE than just "walk well" in the future, you do whatever it takes to get them where they want to be. I think one of the unique characteristics of your firm is that you have so many athletes (*not* pro athletes necessarily, but die hard individuals who are SIGNIFICANTLY more active than the typical person) who you've helped to get through whatever major / minor ailments they've encountered either as a one-time trauma or through years of wearing down. This has allowed the people you've helped to continue to participate and excel as they strive to do, which is FAR more than any other PT organization I've ever heard of (through a rather significant network) or worked with."
L.G. – Malden, MA
"When I got to see you, diagnosed injury or not, I feel like you treat me on the exam table as I am that day. You don't have a routine and are not stuck in a systematic cycle of "possible" treatments, but rather think critically about what I am telling you and try to best fix me. Also, if you happen to try to fix me and it doesn't fix me, you are not afraid to admit that and start on a new track. If people are spending their time and money visiting you, they should a) not have to be visiting you forever (or you are not fixing them) and b) feel respected that if they don't feel improvements you are not going to make them keep doing the same exercises, just because they "should be" making them better. All that said, I have worked with other therapists and staff at JV and I guess I can say it applies to others as well. I recommend you to all my friends - though most of them have actually been to JV already!"
C.H. – Watertown, MA
"The real reason I like going to JV is that when I'm there you give me 100% attention while I am there. You listen. You take your time and give me answers (some I don't want to hear). Your massage guy was great too and gave me the same attention. It doesn't have a doctor’s office atmosphere."
T.O. – Walpole, MA
"The therapists there understand my abilities and needs because they play the same sports and treat so many that do. They bring an upbeat attitude and always make time to assist me with my problems, often going beyond the "30 minute" session."
J.F. – Waltham, MA
"My experience with Joint Ventures, for a severe case of calicific tendinitis in both quad tendons, has been excellent. The staff are athletes, so they "get" what athletes go through, mentally and physically, when they're injured. That alone is worthwhile, but it is hardly unique in the PT world. More importantly, Joint Ventures takes a "science-based" approach to physical therapy. The staff stays abreast of the scientific literature in sports medicine and physical therapy, which enables them to regularly and systematically improve their work. They scrap treatments and exercises that have been proven to be ineffective (sometimes despite conventional wisdom) and they incorporate new modalities that *have* been proven to be effective. It's this science-based approach that makes Joint Ventures so special and separates it from many other PT enterprises."
T.W. – Watertown, MA
"Big selling points would probably be the integrated care, ability to not only address any dysfunction that is occurring from a musculo-skeletal perspective, but also you have access to do continued work with trainers, chiropractic care, massage, and more that can compliment your care/program with PT. And the therapists are awesome!"
A.L. – Cambridge, MA
"The level of personalized care and attention I received at JVPT far exceeded what I have ever experienced before. I was having pretty significant back pain. Despite several months of "treatment" by a PT at a University health center, I made little progress: the PT was unable to describe what the source of the pain was, gave me a few exercises to do, and sent me on my way. I did not feel that my therapist was even remotely interested in helping me.
In contrast, from the moment I called JVPT it was clear to me that they are dedicated to providing personalized and professional care. When in the office, every patient was greeted by staff members as if they were old buddies, and I think every patient truly believed that the entire staff was dedicated to helping them. Though I saw the same PT throughout my treatment, if I had an issue on a day that he wasn't in, I wouldn't hesitate to see another - because the entire staff greets EVERY patient they see with a smile and a warm greeting (and, if they'd seen me before, some words of encouragement about my progress) I'd probably have known the person I was about to see anyway. During treatment, my PT explained the cause of my pain in language I could understand, explained what the plan for treatment was, and gave me a clear picture of the timeline for recovery. He provided clear instructions for the exercises I should do between meetings, and really listened to me at each of the meetings. For example, if one of the exercises wasn't working out for me, he'd suggest a few modifications or alternative exercises, not say "oh, forget that, you're just not ready for it" (which is what my previous PT had told me). I always felt that my PT was focused wholeheartedly on me during my appointment, and in the one case where my appointment was delayed because another patient was having some sort of serious issue, my PT made it up to me by apologizing profusely and prolonging my appointment by almost 50%! That would be unheard of for most other medical treatment facilities. In summary, I feel that the personalized, professional care I received at JVPT was a key ingredient in my recovery, and I would not hesitate for a moment to return to them or refer friends/family to them."
T.T. – Cambridge, MA
"I think that the two biggest things I like about Joint Ventures is first and foremost it seems that all of the PTs have a real personal connection with their patients. They attempt to get to know people in more depth to better understand how that patient's injury affects their daily lives and what kinds of PT they can do to make it more realistic and functional for each individual's daily routine.
Secondly, I do think that as a whole Joint Ventures attempts to innovate and continually educate their entire staff on new or better ways to enhance the types of services they offer to their clients as well as expand ideas on new ways of improving."
C.K. – Waltham, MA
"I was fortunate enough to select Joint Ventures to assist me in recovering from a complete achilles tendon rupture. Their individual treatment sessions were intensive and certainly pushed my limits, both physically and mentally. Not only was I back to walking/jogging within 8 months post-op, but I was back to playing volleyball at a competitive level within the same amount of time. I would recommend Joint Ventures to anyone who wants to quickly get back to their prior level of function/ activities."
L.G. – Framingham, MA
"I have seen loads of PTs over the years, as you know, and you guys are hands down the best. I used to view PT as something you had to do after you wrecked yourself doing something fun. I kind of approached it by going through the motions, to just finish already and get back to normal life. Former PTs also viewed things this way, weirdly, without stressing that I should really be focusing more on strength and not just on 'graduating,'
You guys have it all figured out, and I'm a believer, even if I occasionally do stuff you don't think I should do and don't make it in as often as we'd both like. The main difference is that you guys give patients your undivided attention - so you know the problem, and you take the time to make sure that the patient is doing the exercises correctly - no cheating. Other PTs have 3-4 patients to attend to at the same time, and won't notice if you're doing your list of exercises the right way. If you recall, and I'm sure you do, I was graduated from PT for years, and wasn't ever using my VMO - the chicken leg was still the same, you were the one to figure out that I had been using other muscles the whole time to compensate, and you were the one that fixed things.
The undivided attention thing is also good just because it puts patients at ease, and makes them feel like they are actually getting some help, because you obviously care about getting them better.
I also like that you guys are sport people - you understand that we want to get back to activities, and you understand a lot of the movements associated with different sports. I remember seeing a PT in high school (the first time I wrecked my knee) and she was about 55 years old and could give a damn if I played any sport again or not.
Lastly, I like that when you send us on our way, it's always with a cautionary tone and a list of exercises to keep doing. For me, that was a shift in thinking - that all the injuries and getting old and such can be managed with some work. Thanks so much for that! And I say that with a little guilt, since I haven't been to the gym in two weeks.
At this point, when I have an injury or some kind of musculoskeletal pain, my first thought is to 'go see JV' and find out what they think. For most things, I'd rather see you guys first than go to the doc."
E.R. – Boston, MA
"Here are some bullet points about my experience as a patient:
- JV spends the time to really understand and diagnose the needs of the individual patient
- JV takes time to help the patient understand the nature of their physical ailment including answering any and all questions and including demonstrations with props of why things are broken / not working
- JV teaches you how to prevent future injuries and gives you a regimen / guide for this process
- JV is filled with athletes and people who train themselves so they often have first-person experience or insight into the various ailments that their patients have experienced
- JV's staff is personable and you leave feeling like you fully understand what's going on, how to solve the problem, and how long it will take to get back to wellness.
- JV's business is centered around their customers. They provide healing / value to their customers as quickly as possible."
E.H. – Cambridge, MA