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Joint Ventures' Patient Bill of Rights

 

WHAT YOU CAN EXPECT FROM US:

  • To be treated with courtesy and respect.
  • To be seen in a timely manner.
  • To have all treatments explained to you until you fully understand.
  • To be given care with a systematic and reliable approach to achieve the best outcome.
  • To be referred to a specialist if your condition does not approve as expected.
  • To be assisted in recovering from your injury in order to return to your previous activity level.
  • To have your records kept in strict confidence as required by Massachusetts and Federal Law.

 

WHAT WE EXPECT FROM YOU:

  • To be cooperative and follow your plan of care as prescribed by your physical therapist.
  • To give us the courtesy of a phone call if you can not make your appointment.
  • To participate to the best of your ability in each session.
  • To comply with your exercises and home treatments as prescribed by your physical therapist.
  • To report to your physical therapist any and all changes in your condition.
  • To keep your physical therapist informed of any upcoming doctor’s appointments.
  • To make arrangements for the timely payment of all copayments, deductibles and/or outstanding monies owed.

Patient Info

Contact Us Now

617.536.1161

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