Safety precautions we have planned:

  1. We have adjusted schedules to reduce the volume of patients in the clinic at the same time;
  2. We are limiting the number of providers in each office;
  3. Even with limited patients coming through the lobby areas, we are asking all patients to adjust behaviors to avoid spending time in the waiting areas;
  4. Some staff will continue to work from home to limit the number of people in each office;
  5. We have further increased our extensive cleaning efforts to include asking staff to immediately disinfect anything that a patient or staff member comes in contact with throughout the session;
  6. All patients and staff will be pre-screened for signs and symptoms of COVID-19. Patients and staff with CDC COVID-19 symptoms will be asked to stay home;
  7. All clinical staff will be required to wear KN95 masks and gloves. Patients will be required to wear a face mask (of their own or a surgical type mask provided by us) at all times and gloves when needed, unless asked specifically to remove them for examination or treatment purposes. If asked to remove your mask, we will ask everyone to keep conversation to an absolute minimum. Patients will be asked to bring their own masks as we will have a limited supply of surgical masks onsite. Patients will be asked to take their mask with them upon departure. Gloves may be removed just prior to exiting and disposed of in covered trash cans near the exit of our office.

 

Changes to Joint Ventures Physical Therapy Logistics:

  1. We ask patients to arrive at the time of their appointment. If you arrive early, please wait in your car or outside until your appointment time to avoid congestion at the check-in area and waiting room;
  2. We ask patients to arrive alone unless it is absolutely necessary - in which case you may bring no more than one person who will also be required to wear a mask and stay in the lobby during your session;
  3. To decrease contact points, we will ask you provide us with all of insurance information and place a credit card on file during the scheduling process prior to your appointment. This will reduce the touch points during the check-in and check-out time;
  4. We ask that you arrive with your mask already on and sanitize your hands upon entering, but do not place gloves on immediately;
  5. Upon arrival, we ask that all patient personal items (not necessary for the treatment session) be placed in a plastic basket that will be kept with you in the treatment room. This includes coats, hats, personal bags, purses, treatment supplies, keys, phones, etc.
  6. To prevent cross contamination, we ask that you purchase and bring your own therapy equipment (ie. theraband, foam roll, lacrosse ball, etc.) to each session. Your practitioner will let you know what equipment they recommend at the beginning of care and adjust what you need throughout the course of your care. Equipment can either be purchased on our website at or we can sell you some pieces of equipment that we already have stocked in the office.
  7. PLEASE NOTE:  Bathrooms will only be available for emergencies only. Please plan accordingly.
  8. We ask that you leave the office directly after your appointment.  You will not need to stop at a desk to "check-out";
  9. We ask that you either schedule follow up appointments directly with your practitioner during your session or contact the main office to schedule;
  10. We understand that, despite all of our precautions, some people may still have concerns about close contact. If this is the case, and upon their request, we will perform “Touch-Less PT,” diagnosing the issue and guiding treatment using careful visual evaluation and detailed discussion.
 

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